Metro Shield Exteriors

    SMS Messaging Terms & Consent

    Effective Date: April 24, 2026

    Program Description

    Metro Shield Exteriors sends SMS text messages to provide service-related updates and communications regarding project estimates, scheduling, service updates, customer support, and promotional offers (with consent). Types of messages may include:

    • Estimate confirmations and receipts
    • Estimate changes, cancellations, or follow-up updates
    • Scheduling notifications and appointment reminders
    • Project updates and completion notifications
    • Customer support responses and follow-ups
    • Service availability or schedule updates
    • Promotional offers and company updates (with explicit consent)
    • Account-related communications

    We only send messages to individuals who have provided valid consent (opt-in). We do not purchase, sell, or use third-party lead lists for SMS messaging.

    Message Frequency

    Message frequency may vary depending on your interaction with our company and the services requested. You may receive multiple messages related to estimate processing, scheduling coordination, customer support, or promotional communications (if consented).

    Opt-In (Consent)

    You may opt in to receive SMS messages from us in the following ways:

    • By checking an explicit consent checkbox on our website forms (no pre-checked boxes), which links to these Messaging Terms and our Privacy Policy.
    • By providing verbal consent during a phone call, which may be documented in our internal systems.

    Consent to receive SMS messages is not a condition of purchase. By opting in, you agree to receive SMS messages from Metro Shield Exteriors, which may be sent using automated technology through approved messaging platforms.

    Opt-Out (Stopping Messages)

    You may opt out of SMS communications at any time. To stop receiving messages:

    • Reply STOP to any SMS message you receive from us.

    After you send a STOP request, you will receive a confirmation message stating that you have been unsubscribed. No further SMS messages will be sent unless you opt in again.

    For additional assistance, you may:

    • Reply HELP to any message
    • Email us at: supplements@metroshieldexterior.com

    Fees and Charges

    Message and data rates may apply. Charges may vary depending on your mobile carrier and service plan. You are responsible for any messaging fees charged by your carrier.

    Carriers

    Mobile carriers are not liable for delayed or undelivered messages. SMS delivery is subject to effective transmission by your mobile network operator and other factors outside of our control.

    Eligibility

    Our messaging program is intended for individuals who:

    • Are at least 18 years of age
    • Are located in the United States

    Data and Privacy

    We respect your privacy. We do not sell, rent, or share mobile opt-in data with third parties for marketing purposes. Your personal information, including your phone number and messaging history, is handled in accordance with our Privacy Policy. For more information about how we collect, use, and protect your data, please review our Privacy Policy available on our website.

    Changes to Messaging Terms

    We may update these Messaging Terms & Consent from time to time to reflect operational, legal, or regulatory changes. The most current version will always be posted on our website with the updated effective date.

    Contact Information

    Metro Shield Exteriors